Frequently Asked Questions
If you aren't able to find the answer to your question below, please feel free to email us at ohhellopotterycafe@outlook.com
Can I just pop in for a coffee?
Absolutely! We'd love you to come visit us & we also offer takeaway coffees for a mid-dog walk treat or if you're on the go!
I've painted my pot, when can I collect it?
We usually say your pot will be ready in 2 weeks, however your pots will be posted on our Facebook & Instagram stories when they're ready for collection - please keep an eye out!
Is the cafe accessible?
Currently, we area little restricted with space. There is a step into the building and our toilets are a bit of a squeeze. Please email us with any requirements you may have and we will do our best to cater to any queries you might have.
Do you serve food?
We do serve our house baked sausage rolls & chutney (vegan and meat) with various other pastries on offer, along with our locally famous cakes and other sweet treats. A brunch style menu is in the pipelines, please bare with us with this, we only want to serve the best so we're taking our time to create the perfect menu.
Do I have to book?
Currently, we only take bookings for pottery painting and baby prints. We advise you book for these but walk in's are welcome subject to availability.
Are you dog friendly?
Yes we are! We'd love to meet your doggo's and why not include them in the fun - get them a pupaccino and print their paw prints on your special pieces!
Can I spend my gift voucher from the old Studio?
The gift voucher codes are scanned into our till system when you redeem them. All gift vouchers expire 1 year after purchase date. You must spend voucher's all at once, we cannot issue 'change' on vouchers.
Can I hire your space for my event?
Yes you can! Please email us at ohhellopotterycafe@outlook.com for more information :)
Do you do evening sessions or classes?
Yes - we do! Please see our events page for information on our upcoming sessions.
Where can I park?
We have limited spaces (5) outside the shop marked 'R 54' which are available for our customers to use, failing this there is a semi-circle car park just down from the cafe. Please do not park in any other spaces marked 'R' as these are for residents only :)
Are you baby friendly?
Of course! We are a pushchair friendly cafe and we have a limited number of highchairs and toddler seats. We're working on our baby change at the moment (the walls in our toilets aren't solid enough for a baby change) however please ask us for assistance when you come in and we can do our best to help!
What are the painting session times?
Our sessions run at 10am, 12.15pm and 2.30pm. On Sunday's we have 2 sessions, 10am and 12pm.